Outsourcing: Frequently Asked Questions- Otsourcing research and Writing Services

Outsourcing: Frequently Asked Questions

There is no doubt that our though outsourcing is highly beneficial, it does have it own risks. How can you be really sure of someone who is available only through phone or via a messenger chat? Lack of personal face-to-face interaction is what makes successful outsourcing difficult. However, if you are pretty much sure of what to look out for, you can cut down on the risks of outsourcing.

What is this Company and where it is located?

Our company is based in Cochin, India. We have successfully catered to clients located across the globe since 2001. We offer quality service and are very much aware of the risks in outsourcing business activities. Our team will function as part of your team to help you achieve your business goals and objectives.

What are the services that KPO Research Company  Company offer?

Academic Writing Services

Creative Writing Services

Business Writing Services

Medical Writing Services

Legal Writing Services

Review Writing Services

Content Writing Services

Other Writing Services

Editing/Proof-Reading Services

Industry Research Services

Market/Business Research Services

Financial Research and Data Analysis Services

Accounting Outsourcing Services

Online Tuition Services

Backoffice Processing Services

Would outsourcing to us be cost efficient?

Outsourcing to our company gives you significant cost reduction benefits. You will see a definite 40%-60% cost reduction and in addition to this you will also see an increase in  revenue and efficient workflow processes. We believe in offering clients benefits that go  beyond initial labour cost arbitrage.

Does your company have the efficiency to understand our/my business so as to involve in efficient outsourcing?             

We have a global client base and have proven capabilities in understanding business
and their requirements. Our confidence come out of our years of experience in each key area of outsourcing services.

Does your company attract as also retain employees having high quality efficiency?

We have a professional human resources selection process, by which we hire experts in various key fields. Our hiring policy is very selective at all levels to ensure consistency in quality of our human resources.

What are the qualifications held by your employees/staff?

People recruited by us, should have a minimum qualification of a college degree. In work projects requiring higher skills and expertise, we employ people Masters Degrees in subjects such as Business Management/Marketing, Economics, Bio-
informatics, Literature, Political Science and International Relations and so on.

Can your company deal with cultural diversity issue successfully?

Our company provide employee with high standard training program with an emphasis towards understanding cultural training. In doing so, we enable them to address important nuances of various geographical regions. Additionally, the growing climate of interaction between India and the West has also contributed to high awareness levels and acclimatization to Western culture.

Does your company have long term levels of viability?

Or company has a history of successful projects, high levels of commitment and expertise to commit to a long-term relationship. We are a debt-free company and ensure to sign agreements/contracts with clients.

Would outsourcing to us intend that I/We lose hold over my/our processes?

Our company will work as part of your organization's team. We look upon our services as a strategic extension of your organization's capacity. We offer flexibility in our services and will show you capabilities of offering long-term visibility into every aspect of our relationship and give you the benefit of control over your outsourced processes

Do you have adequate infrastructure to support my/our business processes

    
How do you make sure that my/our data is protected?

We have the right security mechanism in place to ensure integrity of client data. As a part of this we have include state-of the art network and electronic security measures to protect and maintain the confidentiality of client-related information and work matters. We have successfully worked with many Fortune 500 firms over the years and there has been no instance of data or information being misused. Here is a list of step we take as par of our stringent security measures:

We request clients to sign a non-disclosure agreement with us and a non-disclosure bond with our staff. We know that this is pivotal in reducing outsourcing risks.

We have the latest 'anti-virus' software implemented at the our servers and at the client level.

Our company’s systems and e-mails are password protected.

Our systems do not use external storage devices like floppy/CD drives/USB ports, and so on.

We have firewalls/VPN (Virtual Private Network) for inbound and outbound security.

Our cabinets are fire-proof and we use an offsite storage facility to store documents.

We have installed surveillance cameras throughout the premises.

We are ready to adopt any additional measures suggested by clients.

How do you deal with projects?

Project outsourced to us are handled in the following manner:

Trial Project Period: Our Company provides a trial project period by which you can outsource some activities to us, evaluate our performance and decide whether you want to outsource your entire project to us. This helps to minimize your outsourcing risks

Transition of Project:  We put into place a Process Knowledge Transfer Methodology by which there is a seamless transition of your project to our team. This helps to cut down your outsourcing risks to a great extent.

Management of Project: We provide you with a single contact person with whom, you will be communicating and by which management of every step of the project with be efficiently carried out.

Client Relation:  We look into your feedback and will implement them as we progress with the project to ensure your complete satisfaction.

How do I/We make payments to you?

Please look into the ‘Description of Payment Options’ section for information on payment options. We have ‘Pay per Month’, ‘Pay per Hour’ ‘Pay per Word’, ‘Pay per Page’ ‘Pay per Project’ types of payment schemes available for our clients. Also check out ‘How to Pay and When to Pay’ for more details.

What is the procedure to start work?

All you need to do is complete the contract format and send it to us in the form of an e-mail attachment. You can also send us the work order by fax.

Contact Us today itself to outsource your projects to us.Enquiry form